Hello !
Welcome to JM Insurance Group

About Us

Jennifer's' Photo

“In 2017, I started my new agency. In just a short time, it has grown from one employee to several employees. My passion is to save clients money and get them the best insurance policy tailored to their situations. Choosing the right insurance agent can make a big difference in price, service and headaches!”

Jennifer Massey-Norman, owner of JM Insurance Group was introduced to the insurance industry in 1996 selling life insurance as an internship in college. She also worked part-time for a captive insurance agency assisting home and auto policy holders. She was a financial adviser and a mortgage lender prior to starting her career in personal lines in 2005. Jennifer is active in the community where she served on several board of directors including Rebuilding Together, The Family Tree Center, The Festival of Trees and currently volunteering with the Billings Downtown Association. She is a breast cancer survivor and dedicates her time to Relay for Life and the Pack the Mall in Pink. Her time in the summer is spent camping, hiking and fishing and going to Mustangs games. She plays softball and is serious about watching NFL football!

Jennifer graduated from Montana State University with a Marketing degree. She has her AINS designation for general insurance and is working on the CPCU designation which is, in a sense, a Masters of Insurance.

Joni's photo

As of December 2021, Joni has retired. Although we are sad to see her leave us, we are overjoyed to inform you that she will be helping us out with clerical duties periodically throughout the summer!

Joni grew up in our neighboring state in Powell, Wyoming. In 1986, she earned a Bachelor’s degree in marketing from Portland State University. Her enthusiasm for marketing stemmed from her time at Levi Strauss in the late 1970’s. As part of their sales team, Joni worked exclusively with account executives where she sold large quantities of men’s clothing to major companies such as Macy’s. While at Levi Strauss, she was considered an “idea person,” often brainstorming with the advertising department for national sales campaigns.

Joni joins JM Insurance Group as a Personal Lines Producer, specializing in home, auto and recreation vehicles. She is your personal shopper for your insurance needs!

In the 1980’s, Joni became the Director of Marketing for a national interactive video educational program. There, she designed school catalogs and wrote press releases. This experience included planning a National Conference for schools all over the United States whose goal was to engage students in interactive video classes. This company was ahead of their time, a stepping stone to online college classes.

During the mid-90’s, Joni managed multifamily properties in Portland. While there, she worked for a builder and aided in renting new apartments by finding acceptable tenants. In addition, Joni trained other managers to be successful in rental retention using strong screening criteria.

For the past fifteen years, Joni switched gears, working in the medical field as a respiratory therapist. But, it was time to get back to her business roots. After purchasing her house three years ago, she was impressed with a homeowner’s policy experience which led to her new interest: insurance.

Maddison's Photo

Maddison is a full-time, licensed professional insurance agent determined to find the best coverage possible for any of your needs. She is a Montana local you can trust!

As the account manager of JM Insurance group, Maddison plays an integral part in getting to know clients and doing her absolute best to keep them satisfied. She loves working at JM Insurance since she admires how much the producers care about clients on such a personal level, and has always wanted to play a role where she can help others out.

Aside from her newfound love of the insurance business, Maddison has been an accomplished artist since she was young. In her free time, she is often found drawing, writing, or spending hours perfecting details with her favorite medium, oil paint. She is a patient person who loves to see everything she starts to the end. Maddison also enjoys being active, whether it is jogging, weightlifting, or hiking. In addition, she is an avid traveler who cherishes new experiences and has been to almost every state in the US!

Maddison has a great appreciation for science, as she has an Associates Degree in Biology from MSU Billings. She has always had a fascination with the world of biology, as she initially focused her studies in the pre-medical area. She is an exceptional critical thinker and strives to carry that dedication into the insurance business.

She joins us in the Spring of 2021 to follow in her Aunt Jennifer’s footsteps. She is eager to help clients save money and get them the best fit for any insurance need they bring. She brings a diligent work ethic, dedication, and a creative perspective to the team, to help tackle any problem presented. She is looking forward to starting her career with JM Insurance Group and could not ask for better mentors than those guiding her.

Azael's Photo

Azael joins us at JM Insurance Group for an internship opportunity lasting through the beginning of Summer 2022. He is a Billings local who is currently a senior at Skyview High School, destined to have a bright future reflecting his perseverance and hard work.

One of his main goals in life is to obtain a broad understanding of many subjects so thathe may apply his skills and cultivate a life worthy of living. He enjoys looking at situations from new perspectives, broadening his social circle, and experiencing all things that life throws his way.

When he is not studying, Azael works as a cook at Uberbrew and By All Means, which are both local breweries held in high regards within our community. In his free time, he likes spending quality time with his loved ones and girlfriend, socializing with his friends,people watching, skateboarding, and working on creative writing projects. He has an appreciation for a wide array of subjects including current events, politics, advancements in technology, and new ways of thinking in a sociological context.

Azael is an inquisitive and driven person, who has a promising future in any industry, and we are happy to have him here.


Since JM Insurance open its doors in January of 2017, our major emphasis has been on community involvement. We are dedicated to helping through volunteering, collecting supplies for various programs and monetary donations. We help many charities with the focus on local charities in Montana. We are a small agency but have a big heart! If you would like to be involved or would like to participate in a donation of one of our charities please email, jennifer@jminsgroup.com or call at 406-534-8008.


Dale Morgan, a former homeless man, is doing what nobody did for him by offering blankets and other winter clothing to homeless people. This effort of Dales, received media coverage as well as many articles in the Billings Gazette. JM Insurance provided a drop off location in the heights for the various clothing and blankets. With all of the support of the heights community we were able to donate several large bags of blankets and clothing.

JenniferMassey 1st donation pickup with Dale Morgan


Many students and families in a few elementary schools around Billings are low income and struggle with providing adequate clothing as well as being able to bring a snack to school. JMIG purchased some snacks for these students.

JenniferMassey Stephanie, a teacher, picking up the donations


JM Insurance Group raffled a Ringo Lake Quilt made by breast cancer survivor, Wendy Negethon. We raised money in donations for three cancer programs, Relay for Life, Pack the Place in Pink and PEAKS.

JenniferMassey Emilie, winner of the Ringo Lake Quilt


Every Thursday in the Summer, Jennifer volunteers for the Downtown Billings Alliance for the Alive after Five. The DBA is a non-profit organization has a vision achieve excellence in community leadership and growth. Our Mission is to develop a strong business climate and vibrant economy by serving the community in a leadership role thereby enhancing the quality of life.



Relay for Life Yellowstone County. JM Insurance sponsored a team to walk for the Relay for Life in 2017 and 2018. The mission for Relay for Life is the hope that those lost to cancer will never be forgotten, that those who face cancer will be supported, and that one day cancer will be eliminated.

JenniferMassey 2017 Relay for Life group


The fight against breast cancer is near and dear to our heart as Jennifer Massey, owner of JIMG, is a breast cancer survivor. Anyone who is diagnosed with breast cancer can apply for assistance with Pack the Place in Pink. In October, during Breast Cancer Awareness Month, they have a fashion show at the biggest mall in Montana where all the models are cancer survivors.




JMIG had a team for the Alzheimer's Association Mulligans for Memories golf tournament at Briarwood golf course July 2017. This fun golf scramble is a great way to enjoy the summer while raising funds, concern and awareness in the fight against Alzheimer's.

JenniferMassey JenniferMassey

About Insurance

JM Insurance Group specializes in writing home, renters, landlord, auto, umbrella, motorcycles, ATV's boats or any other toys or unique items you may own. We have several types of personal insurance to cover all of your individual circumstances.

We are an independent agency that offers a full range of insurance products from several A rated or better companies. This means you don't have to change agencies as your insurance situations evolve.

Understanding insurance can be quite complicated and at JM Insurance Group we believe in explaining the options to you so you can make an educated decision on the route you would like to pursue. We encourage a face to face visit for the initial meeting to explain coverage and address any gaps in insurance you may have. We will do a periodic review every couple years since life happens and things change.

The companies we represent are great at handling claims. However, the claims experience can be confusing and we are here to help guide you throughout the process.

We are committed to great customer satisfaction! Please stop by and visit or call for a policy interview!


LegalShield Legal Plan

From the trivial to the traumatic and everything in between!

LegalShield believes everyone deserves legal protection. And for over 40 years, LegalShield has been providing members with affordable attorney access. As a member, you can pick up the phone and get help with whatever personal legal issue you are facing. From reals estate to traffic tickets, warranty disputes to being sued. You'll have an experienced lawyer on your side, all for one low monthly fee.

Your LegalShield plan covers:

  • The Member and their spouse
  • Never married dependent children under 26 living at home
  • Dependent children under age 18 for whom the Member is legal guardian
  • Never married dependent children up to age 26 who are full-time college students
  • Physically or mentally disabled child living at home

Advice, Consultation, Representation


Toll-free phone consultations with your Provider Law Firm for any personal legal matter, even on pre-existing conditions

Letters and Phone Calls on Your Behalf

Available at the discretion of your Provider Lawyer

Contract and Document Review

Contract and document review up to 15 pages each

24/7 Emergency Assistance

After-hours legal consultation for covered legal emergencies such as: if you're arrested or detained, if you're seriously injured, if you're served with a warrant, or if the state tries to take your child(ren)

Trial Defense Services

Assistance if you or your spouse are named defendant or respondent in a covered civil action filed in court.

Document Preparation

Standard Will Preparation

Will preparation, annual reviews and updates for you, your spouse and covered family members

Other documents available: Living Will, Health Care Power of Attorney

Residential Loan Document Assistance (family plan only)

Mortgage documents (as required of the borrower by the lending institution) prepared by your Provider Law Firm for the purchase of your primary residence


Motor Vehicle Services

Non-criminal moving traffic violation assistance

Motor vehicle-related criminal charge assistance

Available 15 days after enrollment

Available only if member has a valid driver's license and is driving a non-commercial motor vehicle

- Ask me about state specific information


IRS Audit Legal Services

Coverage for this service begins with the tax return due April 15 of the year you enroll

- Ask me about state specific information

Family Matters (family plan only)

Uncontested Name Change Assistance

One (1) uncontested name change prepared per member year by Provider Law Firm

Uncontested Adoption

Representation by your Provider Law Firm for uncontested adoption proceedings

Uncontested Separation/Divorce Representation

Representation by your Provider Law Firm for uncontested legal separation, uncontested civil annulment and uncontested divorce proceedings

These services are available 90 consecutive days from the effective date of your membership

Additional Benefits

25% Preferred Member Discount

You may continue to use your Provider Law Firm for legal situations the extend beyond plan coverage. The additional services are 25% off the law firm's standard hourly rates. Your Provider Law Firm will let you know when the 25% discount applies, and go over fees with you.

Member Stories: https://www.legalshield.com/member-stories

Worry Less. Live More!

IDShield Plan

Don't be one of them. Identity theft has been one of the top consumer complaints filed with the FTC for 16 years straight. Victims are spending an exorbitant amount of time and money dealing with it. The criminals are getting smarter. And they're not going away. That's why you need a company that's more than a website. You need an established institution that understands all the potential threats, how to prevent them and how to restore any damage done.

LegalShield has provided legal protection to millions of people for over 40 years. Today, IDshield protects the identities of more than a million people. Protection is our business. So you can trust us to keep you and your family safe.

Monitor More of What Matters

We monitor your identity from every angle, not just your Social Security number, credit cards and bank accounts. We ensure everything connected to you is safe. If any change in your status occurs, you receive an email update immediately.

Counsel When You Need It

Our identity specialists are focused on protecting you. They are available to provide you with a complete picture of identity theft, walk you through all the steps you can take to protect yourself and answer any questions. Plus, they are available 24 hours a day, every day, in the event of an identity theft emergency. We're always here to help, no matter what.

Restore Your Identity Completely

IDShield is the only company with an exclusive partnership with Kroll, the worldwide leader in theft investigative services. If a compromise occurs, contact your licensed private investigator who will immediately begin restoring your identity to exactly the way it was.


  • Trained and experienced member support agents and Kroll investigators are ready to provide with advice when you need it.
  • An app keeps you connected wherever you are. Download it and always have an identity-theft expert ready to help at your fingertips.
  • Online dashboard monitoring that's updated daily, so you see right away if your identity has been compromised.
  • Monthly email with detailed information to update you on the latest about your identity.
  • Newsletters with recent reports on criminal methods and preventative actions you can take to protect your identity.
  • Kroll has been restoring identities since long before identity theft became a publicized issue.
  • Our fully integrated partnership with Kroll allows their investigators to handle your identity restoration immediately.
  • Kroll does not stop until your identity is fully restored. You have our $5 million Service Guarantee.

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