Hello !
Welcome to JM Insurance Group

About Us


JenniferMassey

“I am excited to start this new agency! My passion is to save clients money and get them the best insurance policy tailored to their situations. Choosing the right insurance agent can make a big difference in price, service and headaches!”


Jennifer Massey-Norman, owner of JM Insurance Group was introduced to the insurance industry in 1996 selling life insurance as an internship in college. She also worked part-time for a captive insurance agency assisting home and auto policy holders. She was a financial adviser and a mortgage lender prior to starting her career in personal lines in 2005. Jennifer is active in the community where she served on several board of directors including Rebuilding Together, The Family Tree Center, The Festival of Trees and currently volunteering with the Billings Downtown Association. She is a breast cancer survivor and dedicates her time to Relay for Life and the Pack the Mall in Pink. Her time in the summer is spent camping, hiking and fishing and going to Mustangs games. She plays softball and is serious about watching NFL football!


Jennifer graduated from Montana State University with a Marketing degree. She has her AINS designation for general insurance and is working on the CPCU designation which is, in a sense, a Masters of Insurance.


Joni

Joni joins JM Insurance Group as a Personal Lines Producer, specializing in home, auto and recreation vehicles. She is your personal shopper for your insurance needs!


Joni grew up in our neighboring state in Powell, Wyoming. In 1986, she earned a Bachelor’s degree in marketing from Portland State University. Her enthusiasm for marketing stemmed from her time at Levi Strauss in the late 1970’s. As part of their sales team, Joni worked exclusively with account executives where she sold large quantities of men’s clothing to major companies such as Macy’s. While at Levi Strauss, she was considered an “idea person,” often brainstorming with the advertising department for national sales campaigns.


In the 1980’s, Joni became the Director of Marketing for a national interactive video educational program. There, she designed school catalogs and wrote press releases. This experience included planning a National Conference for schools all over the United States whose goal was to engage students in interactive video classes. This company was ahead of their time, a stepping stone to online college classes.


During the mid-90’s, Joni managed multifamily properties in Portland. While there, she worked for a builder and aided in renting new apartments by finding acceptable tenants. In addition, Joni trained other managers to be successful in rental retention using strong screening criteria.


For the past fifteen years, Joni switched gears, working in the medical field as a respiratory therapist. But, it was time to get back to her business roots. After purchasing her house three years ago, she was impressed with a homeowner’s policy experience which led to her new interest: insurance.

About Insurance


JM Insurance Group specializes in writing home, renters, landlord, auto, umbrella, motorcycles, ATV's boats or any other toys or unique items you may own. We have several types of personal insurance to cover all of your individual circumstances.

We are an independent agency that offers a full range of insurance products from several A rated or better companies. This means you don't have to change agencies as your insurance situations evolve.

Understanding insurance can be quite complicated and at JM Insurance Group we believe in explaining the options to you so you can make an educated decision on the route you would like to pursue. We encourage a face to face visit for the initial meeting to explain coverage and address any gaps in insurance you may have. We will do a periodic review every couple years since life happens and things change.

The companies we represent are great at handling claims. However, the claims experience can be confusing and we are here to help guide you throughout the process.

We are committed to great customer satisfaction! Please stop by and visit or call for a policy interview!

LegalShield


LegalShield Legal Plan

From the trivial to the traumatic and everything in between!

LegalShield believes everyone deserves legal protection. And for over 40 years, LegalShield has been providing members with affordable attorney access. As a member, you can pick up the phone and get help with whatever personal legal issue you are facing. From reals estate to traffic tickets, warranty disputes to being sued. You'll have an experienced lawyer on your side, all for one low monthly fee.

Your LegalShield plan covers:

  • The Member and their spouse
  • Never married dependent children under 26 living at home
  • Dependent children under age 18 for whom the Member is legal guardian
  • Never married dependent children up to age 26 who are full-time college students
  • Physically or mentally disabled child living at home

Advice, Consultation, Representation

Advice

Toll-free phone consultations with your Provider Law Firm for any personal legal matter, even on pre-existing conditions

Letters and Phone Calls on Your Behalf

Available at the discretion of your Provider Lawyer

Contract and Document Review

Contract and document review up to 15 pages each

24/7 Emergency Assistance

After-hours legal consultation for covered legal emergencies such as: if you're arrested or detained, if you're seriously injured, if you're served with a warrant, or if the state tries to take your child(ren)

Trial Defense Services

Assistance if you or your spouse are named defendant or respondent in a covered civil action filed in court.

Document Preparation

Standard Will Preparation

Will preparation, annual reviews and updates for you, your spouse and covered family members

Other documents available: Living Will, Health Care Power of Attorney

Residential Loan Document Assistance (family plan only)

Mortgage documents (as required of the borrower by the lending institution) prepared by your Provider Law Firm for the purchase of your primary residence


Auto

Motor Vehicle Services

Non-criminal moving traffic violation assistance

Motor vehicle-related criminal charge assistance

Available 15 days after enrollment

Available only if member has a valid driver's license and is driving a non-commercial motor vehicle

- Ask me about state specific information

IRS

IRS Audit Legal Services

Coverage for this service begins with the tax return due April 15 of the year you enroll

- Ask me about state specific information


Family Matters (family plan only)

Uncontested Name Change Assistance

One (1) uncontested name change prepared per member year by Provider Law Firm

Uncontested Adoption

Representation by your Provider Law Firm for uncontested adoption proceedings

Uncontested Separation/Divorce Representation

Representation by your Provider Law Firm for uncontested legal separation, uncontested civil annulment and uncontested divorce proceedings

These services are available 90 consecutive days from the effective date of your membership

Additional Benefits

25% Preferred Member Discount

You may continue to use your Provider Law Firm for legal situations the extend beyond plan coverage. The additional services are 25% off the law firm's standard hourly rates. Your Provider Law Firm will let you know when the 25% discount applies, and go over fees with you.

Member Stories: https://www.legalshield.com/member-stories

Worry Less. Live More!


IDShield Plan

Don't be one of them. Identity theft has been one of the top consumer complaints filed with the FTC for 16 years straight. Victims are spending an exorbitant amount of time and money dealing with it. The criminals are getting smarter. And they're not going away. That's why you need a company that's more than a website. You need an established institution that understands all the potential threats, how to prevent them and how to restore any damage done.

LegalShield has provided legal protection to millions of people for over 40 years. Today, IDshield protects the identities of more than a million people. Protection is our business. So you can trust us to keep you and your family safe.

Monitor More of What Matters

We monitor your identity from every angle, not just your Social Security number, credit cards and bank accounts. We ensure everything connected to you is safe. If any change in your status occurs, you receive an email update immediately.

Counsel When You Need It

Our identity specialists are focused on protecting you. They are available to provide you with a complete picture of identity theft, walk you through all the steps you can take to protect yourself and answer any questions. Plus, they are available 24 hours a day, every day, in the event of an identity theft emergency. We're always here to help, no matter what.

Restore Your Identity Completely

IDShield is the only company with an exclusive partnership with Kroll, the worldwide leader in theft investigative services. If a compromise occurs, contact your licensed private investigator who will immediately begin restoring your identity to exactly the way it was.

WE'RE ALWAYS LOOKING OUT FOR YOU AND PROVIDE CONVENIENT WAYS TO STAY IN TOUCH.

  • Trained and experienced member support agents and Kroll investigators are ready to provide with advice when you need it.
  • An app keeps you connected wherever you are. Download it and always have an identity-theft expert ready to help at your fingertips.
  • Online dashboard monitoring that's updated daily, so you see right away if your identity has been compromised.
  • Monthly email with detailed information to update you on the latest about your identity.
  • Newsletters with recent reports on criminal methods and preventative actions you can take to protect your identity.
  • Kroll has been restoring identities since long before identity theft became a publicized issue.
  • Our fully integrated partnership with Kroll allows their investigators to handle your identity restoration immediately.
  • Kroll does not stop until your identity is fully restored. You have our $5 million Service Guarantee.

Request Quote



Please select the type of insurance you're interested in.

Feel free to contact me for your insurance needs

E-MAIL